But opting out of some of these cookies may have an effect on your browsing experience. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. See jobs Follow. The staff body are also passionate as a whole about getting behind local causes and fundraising together. We also use third-party cookies that help us analyze and understand how you use this website. Enjoy resolving queries at first point The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Quite a large company so changes/projects take longer to complete. If you don't have an invitation code you can use the MTVH Online support form to ask . You can unsubscribe from these emails at any time. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp You'll need your mobile phone and your unique invitation code. It is mandatory to procure user consent prior to running these cookies on your website. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Welcome. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. About our cookies and how to manage them. The offices are a lovely environment to work in and a bonus in themselves! 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Accepted Offer. By clicking Accept, you consent to the use of ALL the cookies. Current timestamp: 02/03/2023 22:42:46 Quickly exit this site by pressing the Escape key . This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. 39,000.00, 29,500.00 According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Metropolitan Thames Valley Housing. TVH was a charity and now it's all out for profit since they became MTVH. Seems customer service focused at first but comes down to targets and stats They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. By accepting, you agree to our use of cookies. Salary information comes from 1,909 data . Average Interview. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Seasonal Staffing Team, GroundWork London. Axis and MTVH. Application. We also use third-party cookies that help us analyze and understand how you use this website. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. | MTVH is one of the UK's largest housing associations. photo: Creative Commons Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Excellent base salary in comparison to other builders. Other benefits include a benefits pot so can get a subsidy for a gym membership. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). All ideas are welcomed and you are trusted to work with autonomy. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. This site is protected by reCAPTCHA and the Google Privacy Policy there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Campaigns; Victims and Witnesses. Click the link in the email we sent to to verify your email address and activate your job alert. No one is allowed to disclose the new head office address in Farringdon. About our cookies and how to manage them. If weve sent you an invitation letter or email, your invitation code will be in it. Register for School. Training is really good, constantly having support from senior members. Having problems? The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. By accepting, you agree to our use of cookies. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. No one is allowed to disclose the new head office address in Farringdon. Internal Recruiter Jobs in United Kingdom, International Talent Acquisition Specialist (Expat Recruitment) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package, talent acquisition specialist (12 month FTC), Remote WFH | HR and Talent Acquisition Co-Ordinator | Financial Services | 40-50k p/a, 40,000.00 Excellent base salary in comparison to other builders. The staff are lovely and I have met many wonderful people. Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. These cookies will be stored in your browser only with your consent. Pros & Cons are excerpts from user reviews. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Really understaffed - non stop calls If youre not satisfied with our response, you can make a formal complaint. It's a nice, modern office environment, staff benefits are good. 204. Year-long community programme launches to meet local needs of Clapham Park residents. Necessary cookies are absolutely essential for the website to function properly. and Terms of Service apply. Historically great at developing staff. These cookies track visitors across websites and collect information to provide customized ads. The New River is an artificial waterway in England, opened in 1613 to supply London with fresh drinking water taken from Chadwell and Amwell Springs near Ware in Hertfordshire, and later the River Lea and other sources. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Job work-life balance They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. 5.0. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. This website uses cookies to improve your experience while you navigate through the website. Some team leaders are very knowledgable and helpful, Lack of diversity Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) A guide to spotting romance fraudsters. Logos provided by Clearbit They also talk down at customer service staff as if we are beneath them The transfer will start with children aged 16 or over or those with a terminal illness. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. The staff body are also passionate as a whole about getting behind local causes and fundraising together. Having problems? COVID-19 Information. great ambition and staff team are dedicated, good approach to flexible working. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Overview. A really good range of calls See what employees say it's like to work at Metropolitan Thames Valley. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Make a secure payment when it's convenient for you and check your balance 24 hours a day. This rating has improved by 7% over the last 12 months. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. It is mandatory to procure user consent prior to running these cookies on your website. This category only includes cookies that ensures basic functionalities and security features of the website. A really good range of calls Training is really good, constantly having support from senior members. This site is protected by reCAPTCHA and the Google Privacy Policy No call is the same In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. Enjoy resolving queries at first point Copyright 2023 Metropolitan Thames Valley Housing. Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. A lot of passing the buck goes on Meet our Development Director of Customer Care and see what she is looking for in her team. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By joining us, youll be helping to make a positive difference to peoples lives and society as a whole, whether thats in our housing, care, development, repairs or central services teams. Hotjar sets this cookie to detect the first pageview session of a user. Good chance to develop communication skills in all forms We're always looking to innovate and do things differently. However you may visit Cookie Settings to provide a controlled consent. It was great to meet up with partners from across Lambeth as part of the Metropolitan Thames Valley Housing multi stakeholders meeting to strategically explore how we can collectively work together, to make local people in the area feel safe & empowered in their neighbourhoods. New community programme for Clapham Park residents to help tackle cost-of-living pressures. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers Quite a large company so changes/projects take longer to complete. We can provide support in a range of areas: Improved physical . Find . 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. By clicking Accept, you consent to the use of ALL the cookies. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. Description. By accepting, you agree to our use of cookies. This rating has improved by 3% over the last 12 months. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Pros & Cons are excerpts from user reviews. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls In the years that followed, MHT's workforce . Responsible for leading the customer service team: resident services, first-time and follow-up repairs. Poor commission structure. This rating has improved by 3% over the last 12 months. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Metropolitan Thames Valley. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. Copyright 2023 Metropolitan Thames Valley Housing. About our cookies and how to manage them. London is one of the most exciting and diverse cities in the world - and policing it is no easy task. Head of Customer Services. The pattern element in the name contains the unique identity number of the account or website it relates to. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Everything at the moment and will get a lot worse before it gets better. Company is backing these ideas. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. It's a really good place to work if you like getting things done. This site is protected by reCAPTCHA and the Google Privacy Policy A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. 140 Metropolitan Thames Valley reviews. This employer has not claimed their Employer Profile and is missing out on connecting with our community. No integrity - avoid or get out while you can. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Pros & Cons are excerpts from user reviews. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. You ring for repairs no response, no response to complaints and promises are never kept. About our cookies and how to manage them. . We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The management structure is ex Metropolitan heavy. This is a True/False flag set by the cookie. Copyright 2023 Metropolitan Thames Valley Housing. These cookies do not store any personal information. For the USA please use SSN (Social . - We work across London, the South East, East Midlands and East England. | MTVH is one of the UK's largest housing associations. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. 24 Metropolitan Thames Valley reviews. You also have the option to opt-out of these cookies. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Service. You can have some really difficult calls and off days They are not authored by Glassdoor. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. The pattern element in the name contains the unique identity number of the account or website it relates to. You also have the option to opt-out of these cookies. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. repairsteamemails@mtvh.co.uk if you are a TVHA resident. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. These cookies will be stored in your browser only with your consent. We believe everyone should have a decent home and the opportunity to live well. The Met has launched a hotline to report corrupt and abusive police officers and staff. I've always felt if I have an idea I can put it into practice quite quickly. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. I've loved my time here. I have had very supportive managers who have encouraged my career progression. No call is the same Verify your email to use filters. You can register for an account if youre the named person on your MTVH tenancy agreement. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. But opting out of some of these cookies may have an effect on your browsing experience. If you've witnessed or been the victim of crime, report it . About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. Often mistakes are covered up and rules are rewritten without consistency. Get email updates for new Internal Recruiter jobs in United Kingdom. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. However you may visit Cookie Settings to provide a controlled consent. Poor commission structure. It's sometimes noticeable that there are gaps in terms of organisational development. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. It is mandatory to procure user consent prior to running these cookies on your website. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Verify your email to use filters. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. No integrity - avoid or get out while you can. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. They are not authored by Glassdoor. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Police service for the Thames Valley area; report a crime, get advice and find out about us. You can also upload photos of what needs to be fixed. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. However you may visit Cookie Settings to provide a controlled consent. On 20 August 2017, it took over operations from the previous franchisee South West Trains. There are also lots of additional benefits on offer and they stand by the core values of the company. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. However you may visit Cookie Settings to provide a controlled consent. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. This rating has improved by 3% over the last 12 months. We believe everyone should have a decent home and the chance to live well. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. Metropolitan Thames Valley. There is no blame culture, but rather staff support each other to make things right. People are at the heart of everything we do, and that includes our own people too. Other benefits include a benefits pot so can get a subsidy for a gym membership. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. London, England 8,386 followers. Our Board. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Lovely supportive team and overall culture within the business. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Click the link in the email we sent to to verify your email address and activate your job alert. The staff are lovely and I have met many wonderful people. Right now, nothing has changed, just the colours, fonts and logo. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Lack of communication between different departments. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious.

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