link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). This is a fairly recent change that I have observed, with great frustration. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. We have problem with the sign in of an account. I have dealt with this before. Do I need a thermal expansion tank if I already have a pressure tank? We won't spam you. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. Ensure that your Username and ID actually exist. Should you upgrade? No account? From there, click on "Users.". Windows 11 how to upgrade. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. In-depth step by step guide [with screenshots] Check device enrolment. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Thank you for posting to Microsoft Community. Facts & prices for the new Microsoft Office. I have a small business and I set up the network a few years ago. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. It says my account does not exist. Aliases are also to be avoided if you want to get to the bottom of things. On Your Dashboard, click on click Schedule next exam button to select your exam. Hi, I am trying to register for AZ-900 exam. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. An additional address is meant for user account recovery and security purposes. I was having issues accessing my work/school account in the Calendar app on Windows 10. One easy way to fix this issue is to use the correct account type while logging in. I have the same error from the same steps but with a different cause and solution. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. This is also happening to me. He has work experience as a Database and Microsoft.NET Developer. Choose from the options provided on why you need a password reset, then click Next. The initial step is to make sure that your Username and ID actually exist. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. A few months ago I created this account and now it says that it doesn't exist. My answer is to jettison Microsoft for something that works. You can connect with Saajid on Linkedin. hi@Tshaw are you using Outlook or Outlook Office 365 action? More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). After that, click on "Devices.". If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. Madness. Also, you might have knowingly or unknowingly deleted your Microsoft account. Why do small African island nations perform better than African continental nations, considering democracy and human development? When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. It keeps happening. Its a distinction not always understood by Microsoft own staff and associates. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Enter a different account or get a new one" when opening outlook through Power Automate. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Request a security code to be sent to the phone number or email you used. Enter a different account or get a new one" when opening outlook through Power Automate. Enter a different account orget a new one. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. You only need to follow the steps carefully, and you should be able to sign in to your account again. These computers were set up for organization and the one I re-installed I set it up for personal use. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. There is nothing that tells me what types of things I can enter. To learn more, see our tips on writing great answers. Not associated with Microsoft. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Now click on "Azure Active directory" you may need to click on "Show all.". I am trying to sign in to a new computer using my Microsoft account. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. What is the point of Thrower's Bandolier? Please see the attached. That is frustrating because the field is required. @LukePuplett: by triggering a re-install of Window. Microsoft. Did this under Settings gear, Accounts, My Info. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. You will have to use the original account id. How did you reverse your original choice? "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Sign in with your Microsoft account and password. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. This is absolutely maddening. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Click Settings and more, illustrated by three dots. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. SelectReset password below.Reset password. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. That Microsoft account doesn't exist. Asking for help, clarification, or responding to other answers. Sign In. Recover your account by requesting a password reset. Now click on "All services.". By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. 1. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Fill out all required fields. Once the steps above have been completed, you should be able to log in to your Microsoft account. Guiding you with how-to advice, news and tips to upgrade your tech life. every time I try, I . This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Ok. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. If not, select the checkbox next to the device. Usually this error appears because of a simple typo. How do I find my Microsoft 365 admin? I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. The email or username you entered does not exist. While it may look as if the account is incorrect, but there can be other reasons. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. We'll ask where you'd like to get yourverification code and selectNext. So, you might need to create a new Microsoft account. Georges C. Independent Advisor. I'm just trying to play some minecraft. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. I set mine up some time ago, personally, with my aol account. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Date: April 2, 2021Tags: Microsoft Account. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. For Windows devices, try the following troubleshooting methods. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Attempt logging in with the primary Microsoft ID. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. What do I do? That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) You wont be able to access your account, and you will receive this error. Report abuse. Microsoft Outlook allows you to create an alias for your email account. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Can't access your account? Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. From there, check to see if your device is enabled. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Choose the account you want to sign in with. Has 90% of ice around Antarctica disappeared in less than a decade? Hi so i restarted my HP laptop and i'm setting it up. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). In reply to Greg Carmack's post on March 9, 2022. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. The app needs permissions to use SharePoint,office 365 and outlook.com. 4. Check if closed. How to Generate Art from Text Using Simplified AI Art Generator? Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. I am trying to sign in to a new computer using my Microsoft account. You can also verify by asking close contacts to whom you have emailed from that account. Enter a different account or get a new one. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. It only takes a minute to sign up. We needed to join to the domain, first. How can a Microsoft account login (email address) both exist and not exist at the same time? That Microsoft account doesn't exist. Is it possible to create a concave light? Position: Columnist She was graduated from the major in English. If you arent an admin, see How do I find my Microsoft 365 admin? If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. I have had trouble logging in due to the fact the password *** read more It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. "That Microsoft account doesn't exist. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. I worked around it.. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Enter a different account or get please check that you have typed your email or username correctly. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. The User can sign into power apps fine,The problem comes when they need to sign into the app. Click on More options, illustrated by three dots. Thats it for this blog; thank you for taking your time to read our content. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Copyright Windows Report 2023. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Time-saving software and hardware expertise that helps 200M users yearly. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person.