This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Last cruise. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Disney offers a sort of butler service for its concierge-level guests. Our points-obsessed staff uses a plethora of credit cards on a daily basis. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Also I was told my last cruise they give you those cordless satellite phones for a reason. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Related: Are drinks packages worth the price? Name of lounge: The Haven Lounge. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. I have had two on NCL (Spirit), they can be fantastic. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Plates, glassware, setting up food, etc. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. So just curiousThanks again!!! Some lines, like Silversea, have a butler for every suite. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. Planning a cruise for the coming year? They also. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. Your butler is there to make it happen. [CDATA[ They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. Makes reservations for evening shows and other entertainment options. Concierge. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Butler and Concierge are not included in the Daily Service Charge. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. You can book a Concierge-level cabin to unlock . I have had 2 NCL cruises in suites. the grandson had a meltdown and dad went to the room. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Hey! Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. The service operates as a dedicated phone line, available . Draw a bath with bubble bath or flower petals. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Find the right card for you. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. Explain the pillow menu and deliver your selections to the room. Celebrating a birthday, anniversary or honeymoon? Dine together as your butler serves a meal from our special Suite menu. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. I admittedly didn't read through them all but it's a good starting point at least! He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. For an explanation of our Advertising Policy, visit. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Aft balconies and mini suites don't have butlers or concierge, just great balconies! This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Cruise ship butlers execute all sorts of tasks each and every day. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). ft.*, you have space for up to eight guests. you also get free pay per view movies! In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. Mountains and beaches look so much better from a penthouse view. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Related: Is Disney Cruise Line concierge level worth it? Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Plus Ups are excluded. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Fine linens, feather duvet on stateroom beds, and a pillow menu. Norwegian Cruise Line. We may receive compensation when you click on links to those products. Powered by Invision Community, Also I was told my last cruise they give you those cordless. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. We rarely use the phone - we normally talk to them in person or leave a note. They will arrange speciality dining at your request, get you priority tendering when required. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. These Guild of Professional English Butlers are among the best anywhere at sea. I thought our room steward did the cleaning and turning down/making up. DECK 19. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. They can present in-room tea service. We enjoy eating in the restaurants more than we would the room. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. TPG values it at $1,600. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. All Rights Reserved. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. By continuing to browse the site you agree to our use of cookies. Available on Norwegian Dawn and Norwegian Star. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. Please view our advertising policy page for more information. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? This may be something that is a difference between European standards and American. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Guests will need to use their keycards in order to enter The Haven complex. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. (Enrollment required for select benefits.). phone to call my cabin mates - it works ! Priority when reserving restaurants and entertainment onboard NCL vessels. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. And be sure to call for butler and concierge service anytime you like. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. With up to 574 sq. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Meaning if you never use them or call them they aren't being productive. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". If the ID card is bad it gets worse. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Priority when making specialty dining reservations and entertainment onboard. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. The standard phone in your suite has these same numbers pre-programmed as well. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. 19952023, The Independent Traveler, Inc. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. CC Help Jenn But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. That's exactly the case with the Amex Platinum card. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Firstly to request service to which he informed them he would be with them shortly as he was with another guest. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. Retired Asst. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. This applies even at Tender ports. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Think of it this way. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Some have just concierges but no butlers. is director of content operations at TPG. They also handle your priority disembark at the end of the trip. With up to 1,392 sq. They also supervise the room steward and makes sure things are done properly. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. However, the generally accepted minimum is $10-15 per day. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. But if youre cruising The Haven, youre in for a special treat. These stories will help: A beginners guide to cruise line loyalty programs. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Learn more. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Therefore, most passengers generally tip with cash. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Thanks so much for the "informative" feedback. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. This is a question that we are often asked by guests. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Next morning I could hobble so was able to go to the restaurant albeit slowly. A butler, on the other hand, is much more focused on your in-cabin experience. Related: The 5 best cabin locations on any cruise ship. I write this because there was one occasion when the Butler was attending to our meal in our room. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. They will also bring. It will likely also be in accordance with the level of personalized service that you recieve. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Ours is a mini spa suite by the way, Night night. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. This stateroom type features relaxing and luxurious spa decor. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. I would have found that to be unacceptable too. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Cruise ship travel is changing this year: 7 changes you can expect in 2023. From here, the sky is quite litterally the limit. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. By continuing to browse the site you agree to our use of cookies. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. Guide and tips to Norwegian Cruise Lines The Haven. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Cost includes $12.95 plus applicable local sales tax. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. He said "Let me bring dinner to you" and I was glad of the offer. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Started August 27, 2021, By There are even more places your Platinum Card can get you complimentary entry and exclusive perks. We were on a very port intensive itinerary with our two kids. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. Celebrity Cruises is one of those lines that offer both concierge and butler service. There is another thread about tipping the Butler good luck with that one. After the party, they will clean your suite while you enjoy the ship. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. We expected beggars on the streets of the big cities but not on the ship. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. A line-by-line guide, The 5 best cabin locations on any cruise ship. There are certain times of the day such as breakfast and early evening when they can be very busy. If people keep their expectations down a little things would be better for all. What is the cheapest month to book a cruise? American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. ft.*, the Deluxe Owners Suite pampers up to six guests. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. 19952023, The Independent Traveler, Inc. LOL! This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. The butler is your personal host during the cruise vacation. Learn more. We'll run a soft credit check to find special offers, but it wont affect your credit score. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Available on Pride of America, Norwegian Dawn and Norwegian Star. They also receive priority boarding on embarkation day and express debarkation. An aft-facing mini-suite would not include a butler/concierge. To find out more, please. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. So we'll be trying that out next summer! Fancy enjoying breakfast while taking in a sunrise over the ocean? We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. The high annual fee is only worth it if youre taking full advantage of the cards benefits. No balcony on Norwegian Dawn and Norwegian Star. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Your concierge is a bit like an agent to you on board ship. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva.

Gary Jabara Family, Washington State Property Tax Exemption For 100% Disabled Veteran, Churchill County Arrests, Articles N