Tickets cost 3 and the journey takes 5 min. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. This review has been completed in response to the trust confirming that they were now compliant with this standard. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Emergency Care - Find a Service | Holy Cross Health Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Some improvement in patient flow through the ambulance triage assessment area were seen. Medical secretaries: Bev/Ruth (ext. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. AEU Department NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. 30 July 2013, We found that people received care that met their needs. Thank you again! Our rating of safe was Inadequate overall. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them I'm so glad we've chosen Russells Hall as our hospital to give birth in. the service is performing well and meeting our expectations. Tell us what was good and what could be improved, say thanks or call for change The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. This affected the safety and management of patients. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. All rights reserved. At conservative gathering, Trump is still the favourite. Our mission is simple: Being the best because, we care. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Work on hospital's new two-storey building ongoing Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Published My Site 12701 There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. psychotherapist for the kindness they showed me. Acute Medicine Department - The Dudley Group NHS Foundation WebWe offer a 24 hour stroke service at Russells Hall Hospital. 3136/3139) Vikki Thompson, AMU (ext. This condition related to the provision of specialist medical in reach and support into the emergency department. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Welcome to Russell Medical - Russell Medical Center It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The Weve put some small files called cookies on your device to make our site work. We found that arrangements were in place to ensure that medicines were managed safely. During 19/20 there were three CQUINs for SDEC. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There are no community services for inpatients or children and young people. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. I visited out of hours yesterday after phoning 111 and being advised to. ADVERTISEMENT: Services or products are not endorsed by the Trust. Rowley Regis, AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Health Education England will join us in April 2023. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Patient Experience Team. Staff were really lovely. 1 April 2021. - we'll pass your stories to the people in health and social care who can make a difference. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. The trust employs around 4,147 whole time equivalent staff (WTE). We saw much support for the trust, both from the public and from the local health economy. 8 June 2012. Our hospital brings together high-tech state-of-the-art technology for improved WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS I'm OK with analytics cookies. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Russells Hall Hospital - Wikipedia Such a lovely Dr and an asset to the hospital. The diagnostics service was not up to date with the most recent ionising radiation regulations. Located in the main lobby of Russell Medical. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Ratings and reviews - Russells Hall Hospital - NHS As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a We were not assured that all patients allocated to wait on the corridor were safe. Accident & Emergency - The Dudley Group NHS Foundation Trust The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. B65 8DA, In Staff were not always using clinical judgement alongside NEWS scoring criteria. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Paediatrics and Gynaecology etc. We carried out an out of hours, unannounced, focussed inspection. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Russells Hall Hospital / Accident and emergency After firstly being admitted with a cellulitis infection in my left leg These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. We will publish a report when our review is complete. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. We are proud to be the healthcare partner you trust to care for those you love. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. It is great to hear that you received excellent care and treatment in Maternity Department. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Our rating of well led was requires improvement overall. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. Bed & Breakfast []. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Russells hall hospital The trust took immediate steps to put this right. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Address We are centrally In AMU, you will also be reviewed by therapy services if necessary. Pensnett Road, Dudley, West Midlands, DY1 2HQ. West Bromwich, You can search by name or top speciality. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. Dudley The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Again thank you and i would recommend this hospital to all my family and friends. Requires improvement The senior led team will review you on a daily basis, including weekends and bank holidays. Clinical observations were not undertaken in a consistent manner. The BBC is not responsible for the content of external sites. AEC is part of the Same Day Emergency Care (SDEC). I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Our rating of caring was good overall. AEC/RAB (ext. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Read about our approach to external linking. They suggested I phoned 111. The electronic tracking system did not allow for patients to be easily located within the department. Patient Experience Team. or call us on 0845 113 0012, Response from acute medical unit welcomes first patients at Russells Hall Hospital (Purple), High Our mission is simple: Being the best because, we care. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. Patient Experience Team. we have taken enforcement action. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. We don't rate every type of service. [Very happy with 'Staff attitude'] The service provided care and treatment based on national guidance and evidence of its effectiveness. All inspections: Russells Hall Hospital - Care Quality 27 July 2018. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We are currently in the Yellow category for Visitor Risk Level. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. We are continuing to monitor progress against these. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Staff we spoke with did not realise this. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. review titled Amazing staff can't thank them all enough! 17 October 2018. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Risks within the emergency department were not always identified and escalated appropriately. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. I was then asked to sit in an isolated area, which was not a problem. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. there are some services which we cant rate, while some might be under appeal from the provider. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. The trust have worked with us and have kept us informed of developments and changes. All the best and take care. We are thrilled to hear that staff were proffesional and efficient. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Good SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. Some people told us they would like more variety. Who has Care Opinion told about this story? About: Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. 4688/4676) Lisa Evans-Dimmock. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. We spoke with 44 people who were using the service or their relatives. Departments did not always have effective systems for identifying risks. Staff cared for patients with compassion however, patient dignity was sometimes compromised. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Arrangements were in place for the safe handling of medicines. For more information on ratings, please visit medicare.gov. the service is performing badly and we've taken enforcement action against the provider of the service. The Russell Legacy Project will be located on the hospital campus in Alexander City. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. The Use of CT Coronary Angiography and CT Fractional Flow In fact, we're the only hospital in Broward WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such or call us on 0845 113 0012, Response from I felt really listened too when I was at my worst and feeling hopeless. We did not speak to people as part of this follow up review. All the best and take care, There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. All rights reserved. AEC unit | Care Opinion The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. Agency or bank staff predominantly staffed each area we inspected. I then come down with a pneumonia on my chest. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. For common health problems visit your pharmacist, GP or walk-in centre. financial benefits and cost savings for hospitals, and often for patients too. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. Russells Hall Hospital Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Change my preferences A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. 2654/1783). Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Russells Hall Hospital Jobs - 2023 | Indeed.com They said the symptoms indicated COVID. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. All the best with your pregnancy and take care. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. These send information about how our site is used to a service called Google Analytics. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Information was available for people to read if they chose to. One staff member said, "I am proud to be working for this trust.". The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Care records were still not always written and managed in a way that kept patients safe. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. Creating a new NHS England: NHS Digital and NHS England have now merged. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. NX West Midlands. Mill House Coffee is []. There were areas of poor practice where the trust needs to make improvements. There are a number of areas of good practice in the trust, which should be encouraged. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. By choosing well, you will help to reduce the burden on essential emergency services. "We are working closely with HSE in relation to this matter.". The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. Read about our approach to external linking. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Browser Support There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. One person we spoke with said, 'I have no complaints about this hospital. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning

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